Orders are shipped out on Monday - Friday. During the Holiday Season please expect possibly 10-14 business day processing. Due to heavy volume we have to place processing times in place. All sales are final due to the nature of our business and no refunds or exchanges are accepted.
With Priority Mail Service through USPS, it normally (not a guarantee) takes two to three business days (Monday - Friday) for delivery on domestic items. If you pick USPS 2 Day Priority this doesn't mean you will receive your items in this amount of time. This means that when your order ships it can take up to 2 business days to get delivered to you. All wholesale vendors please contact email@example.com for more information regarding shipping costs. Please do not place your orders online if you are a wholesale vendor. Thanks!
Please make sure you are entering a valid shipping address when you are placing your order. We do not make changes on shipping addresses since we process and ship orders out in a timely manner. If you've entered an incorrect address after your package has shipped, you could be required to pay for the reshipment of your package as well.
We recommend purchasing insurance and signature confirmation with the USPS Priority Mail Service. Please add these safeguards. Refer to Bee Mine’s Terms and Conditions for more details.
If you have a problem with your order please contact us immediately at firstname.lastname@example.org to assist you. You have seven business days to notify us of any issues with your order. If you have not received your order within 14 business days after it has shipped, we are not responsible. Please contact us in a timely manner to investigate your package if you feel your shipment has not reached you.
During the Thanksgiving and Christmas holidays, please allow for additional time for processing and shipping due to heavy volume. Bee Mine Organics are wonderful gifts, and the USPS is extremely busy at that time of year.
We fill our products to the rim! Our packages have just a bit extra of our product just for you so an 8 oz. bottle has just a bit more than 8 oz., and we do that with all of our products. We use the actual shipping weight of each item so you only pay the amount necessary to ship the item directly to you.